The General Conditions of Sale govern the conditions and methods of purchase on www.ilariafiorentini.com

PURCHASE METHOD

In order to purchase on www.ilariafiorentini.com you will need to fill in the electronic order form (shopping cart) and transmit it electronically following the instructions on the website. By submitting the order form, you accept and undertake to observe, in relations with Ilaria Fiorentini, these General Conditions of Sale.

Once the contract is concluded, IF will send you by e-mail a receipt of the purchase order, containing a summary of the information relating to the essential characteristics of the product, the detailed indication of the price, the payment method and the delivery cost. Check the correctness of the data entered during the purchase. IF reserves the right not to accept incomplete orders or missing fundamental data.

AVAILABILITY OF PRODUCTS

The Items published on the shop section of the website can be ordered. The expected production times are approximately 7 working days from the order date, to which the shipping times must be added (starting from 48 h).

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this eventuality, Ilaria Fiorentini will promptly inform you by agreeing with you the replacement of the product.

CANCELLATION OR CHANGES

Orders cannot be changed or canceled.

PRODUCT DESCRIPTION

Product information is available on the website. The images of the products are to be considered indicative and not binding.

PRICES

All product’s prices are expressed in Euros and include VAT. Prices can be changed at any time and without notice. Product prices do not include shipping costs.

BILLING

Online sales are attributable to mail order sales and therefore without an invoice obligation as provided for in article 22 of Presidential Decree n. 633 of 1972, and without the obligation to issue a tax receipt as foreseen in article 2, letter oo), of the Presidential Decree December 21, 1996, no. 696. The invoice will therefore be sent only to companies with VAT, while a simple receipt will be sent to private consumers during the purchase phase, unless expressly requesting an invoice upon receipt of their tax code.

PAYMENTS

The payment method is PayPal. Payment is made securely with the PayPal platform.

SHIPPING COST

Shipping costs will be calculated automatically at the end of the order, before definitive confirmation, based on the shipping address indicated.

DELIVERY TIMES AND METHODS

Deliveries are made on working days from Monday to Friday and entrusted to our shipping partners whose choice is at our discretion, usually by standard courier (GLS / UPS / BRT) with an estimated time of 48h in Italy.

TRANSPORT AND DELIVERY

Receive an e-mail confirming the shipment as soon as your order is sent to the courier and then you will get the link to be able to monitor the delivery of the package. If you do not receive any e-mail from IF, check that it is not marked as “junk mail or spam” in your e-mail account and check that you have correctly entered your e-mail when registering the account or contact us. No responsibility can be attributed to Ilaria Fiorentini in case of delay in delivery due to deficiencies or defaults by the courier. To avoid unpleasant delays or problems with delivery, it is essential to provide a shipping address in which a person is always present at the time of collection of the package. We do not deliver by appointment.

CHANGES AND UPDATES

The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.ilariafiorentini.com. These General Conditions of Sale were updated on 01 June 2020.

PRIVACY AND PERSONAL DATA

Ilaria Fiorentini processes your personal data in compliance with the D.L. No. 2016/179 and its subsequent modifications. The data you provide is used in order to be able to carry out order activities (order fulfillment and assistance) and, in the event of consent, for sending promotional communications. In no case and in no way will they be transferred to third parties. For all details see our page on the processing of personal data in the “Privacy Policy”.

SITE OWNER

The website www.ilariafiorentini.com is owned by Ilaria Fiorentini, C.F. FRNLRI62S51F205E, VAT number 01187430994, Italy.